Case Study: ReadyTech Powers Faster Jobseeker Support with Prezzee

About Readytech

ReadyTech is a leading Australian provider of mission-critical SaaS people management technology, focusing on education, employment services, workforce management, government, and justice sectors. Supporting over 4,000 customers, they provide tailored solutions for training providers, employers, and government, with a strong presence in local government ERP and apprenticeship management.

Challenge

‍ReadyTech’s customers, such as employment service providers, were spending significant time manually purchasing and distributing vouchers to jobseekers. Managing approvals, tracking multiple recipients, and reconciling different types of gift cards created administrative overhead and inefficiencies. This manual process often slowed down support delivery and diverted attention from core job coaching activities.

Solution

‍The Prezzee integration in JobReady automates this workflow, enabling ReadyTech’s customers to issue digital vouchers—including fuel, groceries, and other essentials—directly to jobseekers. From voucher selection to approvals and reconciliation, the entire process can be managed seamlessly within JobReady, reducing administrative effort, improving accuracy, and allowing providers to focus on supporting their clients effectively.

Key Benefits:

• Time & Effort Saved: Automatic delivery, approvals, and reporting reduce administrative work.
  
• Cost Efficiency: No extra markup on vouchers and fewer credit card fees via prepaid floats.
  
• Visibility & Control: Detailed spending reports and team-level voucher controls.
  
• Audit-Ready: Automatic invoices and documentary evidence for every redemption.
  
• Enhanced Experience: Instant delivery via email or sms through the trusted JobReady channel.

Results

Time saved: Manual sourcing and distribution tasks were replaced with an automated solution, freeing teams to focus on higher-value activities.

Scalable rewards: ReadyTech could support their customer’s with a growing client base without worrying about fulfilment bottlenecks.

Improved client satisfaction: End-recipients enjoyed instant delivery and the flexibility to choose gift cards that best suited them.